Frequently Asked Questions

How long does shipping take?

Most orders ship within 1-3 business days. Standard delivery within the US typically arrives in 5-10 business days. Express shipping options are available at checkout.

Do you ship internationally?

Yes! We ship to Canada and select international destinations. Shipping rates and delivery times vary by location and are calculated at checkout.

What is your return policy?

We accept returns within 30 days of delivery for unused, unopened items in their original packaging. Please visit our Shipping & Returns page for full details.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status by logging into your account.

Are your products authentic?

Absolutely. We work directly with authorized brands and verified suppliers through the Shopify Collective network. Every product is genuine and backed by the manufacturer's warranty.

Can I cancel or modify my order?

We process orders quickly! If you need to cancel or modify, email us at untamedsummit@gmail.com as soon as possible. We'll do our best to accommodate your request before the order ships.

Do you offer bulk or team pricing?

Yes! If you're outfitting a team or buying in volume, reach out to us at untamedsummit@gmail.com and we'll work out a custom quote.

Something arrived damaged — what do I do?

We're sorry about that! Take a photo of the damage and email us at untamedsummit@gmail.com within 48 hours of delivery. We'll send a replacement or issue a full refund — no hassle.